ANSWERS TO COMMONLY ASKED QUESTIONS
What can I expect
at the first visit?
During
the first visit a detailed medical history will be obtained, any lab results
you bring will be reviewed, your vital signs will be taken, and a short
physical performed. Explanations will be provided concerning the rationale for
the lab work Dr. Savely will order and the way she approaches diagnosis and
treatment. The visit will last about an hour and a half.
Bring with you all lab results
from the prior 3 months, and results of any Lyme tests you have ever
had done. If you have not faxed or emailed the consent forms due at the first
visit, please bring these with you. Also bring a list of your questions. You will be sent home with lab slips.
Do you accept
health insurance?
We
do not accept or file insurance and Dr. Savely is not a Medicare provider.
Medicare patients will need to pay out of pocket and will not be able to seek
reimbursement. Patients with HMOs will also not be able to be reimbursed for
their costs. However, patients with PPOs may submit our walk-out bills to their
insurance companies for reimbursement under their “out of network” expenses.
Most PPO patients are reimbursed according to the percentage specified by their
plan. However, some insurances do not cover visits by nurse practitioners who are in solo practice so you may want to check this out in advance.
How much do the
visits cost?
The first consult lasts about an
hour and a half and costs $600. The second visit, when lab results are discussed and a treatment plan is formulated is about an hour and costs $400. After that, follow up visits are about a half hour and cost $200. Telephone follow-up visits cost the same as in person follow-up visits.
However, most insurance plans do not cover telephone visits, so if you live
within a reasonable distance from our office, you may want to consider driving
in so that your office visits can be submitted for reimbursement.
Payment is due at the time of the
visit and may be by cash, money order or credit card. Personal checks and
American Express are not accepted. Keep in mind that the cost of the visit also
includes between-visit easy access to Dr. Savely who is well-known for getting
back to her patients very quickly!
How much will the
lab work cost?
If
you have insurance, take your insurance card with you when you go for your blood draw. Most of your lab
work will be billed directly to your insurance. If you do not have insurance and have to pay for your
LabCorp and Quest labs out of pocket, the cost of these will vary greatly, depending on
what needs to be ordered. If you have an HMO, only lab work ordered by an
in-network provider will be covered. Some patients are able to convince their
HMO primary care provider to order some of the labs for them so that they will
not have to pay for these out-of-pocket.
Even if you have insurance, the
tests we will order from the specialty lab,
IGeneX, will need to be paid for up-front by credit card. The total charge
for this lab work will be approximately $800. If you have Medicare there will be no charge for the IGeneX labs. (You
must send along a copy of your Medicare card !) If your Medicare is managed by an HMO,
however, your IGeneX lab tests will NOT be covered. If you have a PPO, you will
be able to submit the receipt from IGeneX for reimbursement under your
out-of-network expenses
When will I find
out about my lab results?
We ask that you not call or email
the office for test results. These will all be reviewed with you at the first
follow-up visit. However, if there are any results that are critical and urgent
in nature, we will call you right away.
The
second visit (first follow-up visit) will occur about a month after your first
consult. All of your lab work will be reviewed and a treatment plan will be
formulated and discussed at this visit. Prescriptions will be written. Again
there will be plenty of time for questions to be answered. We highly recommend
that you bring a loved one to help you remember or to take notes. You will be
provided with a treatment manual that will go over many aspects of your care
that Dr. Savely does not have time to discuss during the visit (exercise,
supplements, nutrition, etc.) There will be no lab work drawn at this visit
unless you are already on antibiotics.
How often are
follow-up visits required?
Monthly
follow up visits are required. Later in treatment, these may be able to be
extended to every two or even three months.Follow-up
visits may be either in person or by telephone; however you must appear in person once a year. However, if more
than 6 months lapse between in-person office visits, a one hour follow-up appointment
will need to be scheduled.
How much will the
prescribed medications cost?
If
you have PPO insurance you will be able to pay your usual co-pay for any
medications prescribed. If you have Kaiser or many other HMOs, your medications
will not be covered unless you are able to convince your HMO physician to
prescribe them for you. If you have to pay out of pocket for your prescriptions
the price of these will vary tremendously, but your monthly costs can be as
high as about a thousand dollars. Costco is the least expensive place to buy
prescriptions medications and you do not
need to be a member to use their pharmacy. We will also help you in any other
way we can, such as by giving samples (if we have them) or helping you sign up
for patient assistance programs.
I am eager to
start treatment ASAP, even before lab results are back. Is this possible?
Yes, with signed consent you may
choose to do this. However, be aware that your treatment plan may change
significantly once your lab results are back.
I live far away -
what if I have a problem between visits?
Email
is our preferred method of communication and we require that all of our
patients have easy access to the internet. Once you are an established
patient, you may email Dr. Savely between visits with quick questions that
do not require that a chart be pulled. If you have complex questions that
require a chart review, you may be asked to set up an extra phone visit for
this purpose. If you have an emergency between visits you are expected to go to
your primary care provider or to your nearest hospital emergency department. We are unable to answer your medical
questions until you are our established (seen in the office at least once)
patient.
How long will I
need to be in treatment?
Experience has shown that
Morgellons and tick-borne disease patients can expect to be on medications for
at least one year. Treatment length
is highly variable and for some may last as long as 3-5 years. Generally
speaking, the longer one has been sick, the longer treatment takes. There are
many other variables, however, and we find that some patients are simply more
responsive to treatment than others. Dr. Savely’s approach to treatment is
highly individualized rather than the “cookbook” treatment that you see for
many diseases. The type and length of your treatment will be continually
reassessed during your ongoing care.
Is the treatment
risky?
Patients
do very well with treatment and we have seen no dangerous complications. An
occasional yeast infection can be easily managed and even avoided with proper
nutrition. Monthly lab work assures that damage is not occurring in the liver
or kidneys or other vital organs. We have yet to see this happen. Allergic
reactions to medications are always possible but these usually present
initially as itching or a rash and the medication can be discontinued
immediately, leaving no residual problems. We have simply not seen the risks
associated with long-term antibiotic use that you often hear about from
infectious disease doctors. Careful monitoring and follow-up assure that any
potential problems or complications will be caught early when they can be
easily handled.
May some of the
lab work be done in advance of the first appointment?
If
you have a local health care provider who is willing to order any of the tests
for you, you are welcome to do this and it may help expedite the process of
your diagnosis and treatment. See
Lab Testing for a pdf list of the tests. However, be
aware that there still may be other required tests based upon your unique
symptoms and exam. These will be determined at your first office visit. YOU
DO NOT
NEED TO HAVE THESE TESTS DONE IN ADVANCE. However, some patients want to get the process
started and are lucky enough to have a health care provider who is willing to
help them with this. Be aware that since Dr. Savely would not the provider
ordering the tests our office would not be able to answer questions about how
to have the tests done or what the results mean. If you do obtain results for
any of these tests, either bring them with you to the first visit or fax them
in advance to the office at 800-692-4880.